Last Updated: [Insert Date]

Welcome to Cycle Gear Hub! These Terms and Conditions govern your use of our website carnivalcyclingsale.com and all purchases made through our platform. By accessing our site or placing an order, you agree to be bound by these terms.

1. Our Customers

Cycle Gear Hub serves passionate cyclists worldwide (excluding certain Asian countries and remote regions) who demand premium components for their rides. Our target customers include:

  • Bike enthusiasts upgrading their equipment
  • Mechanics sourcing quality parts
  • Riders seeking performance apparel and accessories
  • Builders creating custom bikes from our components

2. Website Use and Intellectual Property

2.1 Access and Account Security

You may browse our site without registration, but certain features require account creation. You agree to:

  • Provide accurate account information
  • Maintain password confidentiality
  • Notify us immediately of unauthorized use

2.2 Content Ownership

All website content (images, text, product descriptions) is property of Cycle Gear Hub or our suppliers and protected by intellectual property laws. Unauthorized use may violate copyright, trademark, and other laws.

User Responsibility: You may not reproduce, modify, or distribute our content without express written permission.

3. Products and Services

3.1 Product Descriptions

We specialize in premium cycling components including:

  • Performance parts (cranks, brakes, bottom brackets)
  • Complete build kits
  • Cycling apparel and accessories
  • Specialty items like DK Bikes

We strive for accuracy in product images and descriptions, but slight variations may occur.

3.2 Product Availability

All orders are subject to availability. We may limit quantities and reject orders that appear to be resellers or distributors.

4. Ordering and Payment

4.1 Order Process

Orders constitute an offer to purchase. We reserve the right to refuse service for any reason.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the total amount to your selected payment method.

User Responsibility: Ensure your payment information is current, complete, and accurate. Notify us immediately of changes.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices and correct errors at any time.

5. Shipping and Delivery

5.1 Processing Time

Orders process within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email.

5.2 Shipping Options

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: Orders over $50 via EMS (15-25 business days)

5.3 International Orders

Customers are responsible for:

  • Customs duties and import taxes
  • Compliance with local regulations

Delivery times may vary based on customs processing.

User Responsibility: Provide complete and accurate shipping information. Cycle Gear Hub is not liable for delays caused by incorrect addresses or customs.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

  • Unused and in original condition
  • In original packaging with tags (for apparel)

6.2 Non-Returnable Items

For safety and hygiene, we cannot accept returns on:

  • Clothing/shoes without tags or showing wear
  • Opened brake pads and chain tensioners
  • Custom/special-order items

6.3 Return Process

  1. Email [email protected] within 15 days
  2. Include order number, items, and reason
  3. Ship approved returns to our NY address

6.4 Refunds

Refunds process within 3-5 business days after we receive your return. Original shipping fees are non-refundable unless the return results from our error.

User Responsibility: Return shipping costs are your responsibility unless the return is due to our mistake. For high-value items ($500+), we recommend insured shipping.

7. Warranties and Liability

7.1 Product Warranties

Manufacturer warranties apply where applicable. Contact us for warranty claims.

7.2 Limitation of Liability

Cycle Gear Hub’s liability is limited to the purchase price of the product. We are not liable for:

  • Consequential or incidental damages
  • Improper installation or use of products
  • Events beyond our reasonable control

8. General Provisions

8.1 Governing Law

These terms are governed by New York law. Disputes will be resolved in New York courts.

8.2 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.3 Contact Information

Cycle Gear Hub
1169 Williams Avenue
NEW YORK, US 10001
Email: [email protected]

Our Commitment: At Cycle Gear Hub, we’re passionate about cycling and committed to your satisfaction. These terms are designed to create a transparent, fair relationship between us and our valued customers.