Privacy Policy

Last Updated: [Insert Date]

Welcome to Cycle Gear Hub (“we”, “us”, or “our”). We’re passionate about providing cyclists worldwide with premium bike components and gear, from brake systems to complete build kits. Just as we value quality in our products, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit carnivalcyclingsale.com (the “Site”).

1. Information We Collect

To provide our global cycling community with seamless service, we collect:

• Personal Information: When you make a purchase, we collect your name, email, shipping address, and payment details (processed securely through our payment partners).
• Order Details: Information about the bike components or gear you purchase, including build kits, cassettes, and clothing.
• Technical Data: IP address, browser type, and device information to optimize your shopping experience.
• Usage Data: How you navigate our Site, which helps us improve our product offerings and layout.
• Communication Data: When you contact our gearheads at [email protected].

2. How We Use Your Information

Your data helps us deliver the Cycle Gear Hub experience:

• Process orders for components like brake parts, cranks, and complete bikes
• Provide customer support for your cycling needs
• Improve our product range and website functionality
• Prevent fraud and enhance security (especially important for high-value bike purchases)
• Send order updates and service communications (you can opt out of marketing)
• Comply with legal requirements for international sales

3. Data Sharing & Disclosure

We treat your data like we treat bike components – with care and precision:

• Service Providers: We share necessary information with payment processors (Visa, MasterCard, PayPal), shipping carriers, and IT security providers.
• Legal Compliance: When required by law or to protect our rights and customers.
• Business Transfers: In case of merger or acquisition, customer information may be transferred.
• Never Sold: We don’t sell your data to third-party marketers.

4. International Data Transfers

As we serve cyclists globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

Just as we secure bike components with quality materials, we protect your data with:

• 256-bit SSL encryption (look for the padlock icon in your browser)
• Regular security audits by independent firms
• PCI-DSS compliance for all payment processing
• Fraud detection systems for high-value orders
• Limited employee access to your personal information

While we implement robust measures, no online transmission is 100% secure. We encourage cyclists to use strong passwords and monitor account activity.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain data processing
• Receive your data in a portable format
• Withdraw consent (where applicable)
• Lodge a complaint with a supervisory authority

To exercise these rights, contact our gearheads at [email protected]. We may verify your identity for security.

7. Cookies & Tracking Technologies

Our Site uses cookies – small files that help us:

• Remember your preferences (like region or currency)
• Analyze site traffic to improve our component offerings
• Enable features like shopping carts for your bike builds
• Deliver relevant content (like new brake parts or clothing)

You can control cookies through your browser settings, but some Site features may not work properly without them.

8. Children’s Privacy

Our Site isn’t directed at children under 16. We don’t knowingly collect data from children without parental consent.

9. Policy Updates

We may update this policy as our business evolves or regulations change. Significant changes will be communicated through our Site or email.